Products
- Velaora Jewels sells handmade jewellery and customised accessories.
- Handmade pieces may have small natural variations in colour, finish, or detailing.
- Product photos are shown as clearly as possible, but colour may vary slightly by screen.
Terms and Conditions
Simple terms for shopping with Velaora Jewels.
By using velaorajewels.com or placing an order, you agree to the terms below. We have written them in simple language so customers know what to expect.
Last updated: July 9, 2026
Orders and Payments
- Orders are confirmed after successful checkout and availability review.
- If an item is unavailable or there is a pricing or listing error, we may contact you to correct, replace, or cancel the order.
- Customers must provide accurate name, phone number, email, and shipping address details.
Custom Orders
Customised accessories are made based on the details confirmed with the customer. Because these items are prepared specially, they may not be eligible for return unless they arrive damaged, defective, or different from the confirmed details.
Shipping and Returns
Shipping timelines, return eligibility, and refund steps are explained in our policy pages. Please review them before placing an order.
Website Use
Website images, text, branding, product names, and designs belong to Velaora Jewels or their respective owners. Please do not copy or reuse website content for commercial use without permission.
For questions about these terms, contact support@velaorajewels.com or visit our Contact page.