Frequently Asked Questions
Everything you need to know about Velaora ✨
How long does shipping take?
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Orders are processed within 2–3 business days. Delivery typically takes 5–7 working days depending on your location across India.
Do you offer returns or exchanges?
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We accept returns within 5 days of delivery for unused items in original condition. Please contact our support team to initiate a request.
How can I track my order?
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Once shipped, you will receive a tracking link via email or WhatsApp to monitor real-time delivery updates.
Are the products safe for sensitive skin?
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Yes, our jewellery is crafted using skin-friendly materials. We recommend avoiding moisture and direct contact with perfumes for longer durability.